Last updated: November 2025

At TRIPERING, operated by Intertravel Group, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you browse our website or book any of our travel services, including flights, hotels, tours, travel insurance, car rentals, and related arrangements.

1. GDPR and Data Protection Compliance

TRIPERING complies fully with the EU General Data Protection Regulation (GDPR) No. 2016/679 and other applicable data protection laws.

All personal data submitted through our platform is collected and processed solely for legitimate business purposes — specifically to facilitate, confirm, and manage your travel bookings in a secure and lawful manner.

Our systems operate within a GDPR-compliant Microsoft Azure environment, protected by PCI Level 1 Security Standards and industry-grade encryption.

All affiliated entities — including airlines, hotels, tour operators, insurance providers, global distribution systems (GDS), and payment processors — are contractually bound by strict confidentiality and data protection obligations.

By using TRIPERING, you agree to the collection and processing of your personal data as outlined in this policy.

2. Data We Collect

2.1 Personal Information

To deliver our travel services, we may collect and process the following data:

  • Full Name, Title, and Gender

  • Date of Birth and Nationality

  • Passport Details (number, issue/expiry dates, country)

  • Contact Information (email address, phone number, address)

  • Destination and Emergency Contact Details

  • Payment Information (credit/debit card details – processed securely)

  • Travel Preferences (seat selection, meals, room type, special requests)

  • Loyalty Program Numbers (where applicable)

  • Insurance and Tour Participation Details

This information enables us to book and manage your travel arrangements across airlines, hotels, and tour partners.

2.2 Marketing and Communications

With your consent, we may use your contact details to send:

  • Exclusive travel deals and offers

  • Service notifications and itinerary updates

  • Feedback requests and satisfaction surveys

You may unsubscribe at any time through the link provided in our communications.

3. How We Use Your Data

We use your personal data strictly for legitimate business purposes, including:

  • Processing and confirming bookings (flights, hotels, tours, insurance, etc.)

  • Communicating with service providers and ensuring reservation accuracy

  • Sending booking confirmations, receipts, and travel itineraries

  • Providing customer support and responding to inquiries

  • Enhancing the user experience and improving our services

  • Conducting marketing campaigns or loyalty programs (with consent)

  • Ensuring the security and integrity of our platform

TRIPERING does not sell, rent, or trade personal data to any third parties.

4. Data Sharing with Third Parties

We may share necessary personal data with trusted and authorized partners involved in delivering your travel services, including:

  • Airlines, Hotels, Tour Operators, and Insurance Providers

  • Global Distribution Systems (e.g., Amadeus)

  • Payment Gateways (e.g., Mastercard Payment Gateway Services)

  • Intertravel Group and its authorized staff

These parties are permitted to use your data only for operational purposes and must comply with GDPR and equivalent international data protection standards.

For example, an airline may contact you regarding a schedule change, or a hotel may reach out for check-in confirmation.

5. Data Retention and International Transfers

Your personal data is retained only as long as necessary to:

  • Fulfill the services you have booked

  • Meet legal, tax, and regulatory obligations

  • Maintain customer records for support or audit purposes

Data may be transferred and stored on secure servers outside your country of residence, subject to appropriate safeguards that ensure protection under GDPR and local data privacy laws.

6. Payment and Transaction Security

All payments processed through TRIPERING comply with PCI-DSS (Payment Card Industry Data Security Standards) and follow strict encryption protocols from Visa, Mastercard, and American Express.

We do not store your complete card information. Payment data is transmitted through secure, tokenized channels to prevent unauthorized access or fraud.

7. Limitation of Liability

TRIPERING acts solely as an intermediary between customers and third-party providers (airlines, hotels, tour operators, insurers, etc.).

We are not responsible for losses, damages, overbookings, cancellations, or delays caused by external providers. This includes but is not limited to:

  • Airline or hotel schedule changes or cancellations

  • Payment gateway errors or outages

  • Force majeure events such as natural disasters, strikes, or political unrest

However, we will always assist you in liaising with the relevant provider to resolve any issue in good faith.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Request data portability, where applicable

To exercise these rights, please contact us at the details below.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect new legal requirements or service enhancements. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy regularly to stay informed about how your data is handled and protected.

10. Contact Us

If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer at:

📧 info@tripering.com
📞 +961 71 622 100

© 2025 TRIPERING. All rights reserved.
Operated by Intertravel Group.